Return Policy
Our goal is to ensure you see the world clearly. If it doesn't fit, we'll make it right.
30-Day Easy Returns
We offer a 30-day money-back guarantee for all non-prescription eyewear. If you're not satisfied, simply return them in original condition.
Quality Guarantee
All our products undergo rigorous quality checks. If you receive a damaged or defective item, we'll replace it at no extra cost.
Fast Processing
Once we receive your return, it will be processed within 3-5 business days. Refunds will be issued to your original payment method.
Prepaid Returns
For all domestic orders, we provide a prepaid return label. International returns are subject to shipping fees.
Important Conditions
- Items must be returned in their original packaging, including the case, cleaning cloth, and any certificates of authenticity.
- **Prescription Lenses:** Since prescription lenses are custom-made to your specifications, we offer a 50% refund or a one-time free remake for lens-related issues within 14 days.
- Items showing signs of wear and tear, or accidental damage after delivery, are not eligible for return.
- Promotional "Free Gift" items must also be returned with the main product to receive a full refund.